Flexible return policy gives customers a comfortable experience in e-shopping.

Customers can return products within 24 hours time of receiving delivery. The package should be unopened, stickers & marking should not be removed. Payment will be refunded within 7 days from the date of return.

In the case of ordering online, after receiving the product, if any manufacturing issues or problems are noticed or discovered than the customer has to inform us within 24 hours via our hotline service. However, the product must not be scratched and the product box must be intact otherwise it won't be returnable.

If a customer received a manufacturing defective product then the customer has to visit any of our shops where our specialists will review the product first and then take the necessary steps to change the product if it is in need of replacement.

After purchasing a software/software license, a return or refund won't be applicable

Refund charges are applicable for All kinds of Mobile Financial Services/ Online Gateway / POS payment refunds.

If customers found broken or packet-damaged products then we are requesting not to receive the product from the courier service. If the customer receives courier damaged product then he/she has to take his/her own liability and any kind of complaint won't be acceptable.